• To change your Ciara user's email address please, in your Ciara account, click on the grey "Settings" icon in the Ciara skills section. 
  • Now you can see your profile details including your email address. Please click "change" next to "Email". 
  • Insert your new email address as well as your current password.
  • Click "Save". Your email address will now be pending validation.
  • You'll receive an email in your new email address inbox. In the email, click Confirm your email address to validate your new email address.

Important Notes:

  • You can only change the email address for your own user; it is not possible to change email addresses for other users in your account. 
  • You cannot edit your email address to be the same as an existing Ciara user. 


Please reach out to help@getciara.com if you have any troubles changing your Ciara user's email address.

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